Agency
Texas A&M University - San Antonio
Department
Student Success
Proposed Minimum Salary
Commensurate
Job Location
San Antonio, Texas
Job Type
Staff
Job Description
Under the supervision of the Executive Director of the Student Academic Success Center, the Academic Coach I addresses individual academic, financial, career, and social issues that affect the success of students who are struggling academically at the University.
Responsibilities:
Creates purposeful interactions between students and academic institutions to design individualized, student-centered educational plans that lay the foundation for student success.
Provides goal-oriented advising to students struggling academically to foster informed choices in students' educational planning.
Assists students in understanding academic policies related to academic standing at the University
Assists students in establishing goals for high levels of engagement towards academic progress and success.
Assumes primary responsibility for early intervention, implementation, and follow-up for students who are not meeting academic standing policies
Assists students in addressing problems and connects them with appropriate support services on campus.
Conveys implications of various policies and procedures related to academic probation and suspension, dropping courses, and satisfactory academic progress.
Provides general information about financial aid and scholarship requirements and processes, as well as other options for financing education.
Other duties as assigned.
Required Education and Experience:
Bachelor’s degree in applicable field
Preferred Education and Experience:
Master's degree in applicable field
Experience in teaching, advising, coaching, or related fields
Experience working with underserved and non-traditional student groups
Knowledge, Skills, and Abilities:
Ability to collaborate with faculty and staff and to interact effectively with students
Ability to use early alerts systems, scheduling systems, and CRM systems
Ability to use the student information systems, BANNER.
Ability to use good judgment and work effectively under pressure.
Ability to work as a member of the team.
Ability to work individually or in groups to complete projects.
Ability to maintain a high level of confidentiality.
Ability to develop and deliver presentations to students and faculty.
Ability to work cooperatively with others and provide excellent customer service to students, employees, and the community.
Ability to multi task.
Excellent verbal and communication skills
Applicant Instructions:
Please make sure to provide the following documents:
Cover Letter
Resume / CV
References – at least two - three professional references
For detailed instructions on how to apply for any position on our website, please use the following link:
https://www.
tamusa.
edu/humanresources/job-opportunities/index.
html
Summary of Employee Benefits:
https://www.
tamusa.
edu/human-resources/documents/summary-of-employees-benefits.
pdf
Texas A&M University-San Antonio values community engagement and encourages applicants who are committed to advancing the well-being and prosperity of our communities.
Please ensure that all required documents are uploaded prior to submitting the application.
Once the application is submitted, no changes or revisions can be made.
If you have issues with adding documents to your application, please contact HR at 210-784-2058.
In compliance with ADA, if accommodations are needed for the application process, please contact HR at (210) 784-2058.
All positions are security-sensitive.
Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
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