*SUMMARY OF THE JOB: *
The Enrollment Assistant position supports university-wide enrollment efforts for both the on-ground and online programs by providing a high volume of recruitment-related call and email support to prospective students.
The Admissions Assistant will also be required to display the highest levels of personal integrity and intelligence.
*ESSENTIAL FUNCTIONS*:
* Utilize various forms of communication to contact prospective students.
* Deliver approved phone scripts to prospects and in order to better serve interested prospects in their application process, transfer to an Admissions Professional
* Identify and overcome objections faced, while keeping the prospect's best interest a top priority.
* Provide excellent customer service; build excitement and rapport with potential students.
* Accurately document all outgoing/incoming prospect activity within Campus Vue CRM (Customer Relationship Management Program)
* Make a minimum number of outgoing calls/activities in order to meet or surpass productivity metrics.
* Demonstrate a desire to succeed within a team environment.
*OTHER FUNCTIONS: *
* Display records of achievement in a fast-paced environment
* Able to show exceptional social and customer-focused skills.
* Detail-oriented and highly organized.
* Display a strong ability to effectively interact with staff and faculty.
* Proven ability to work in a team environment and confident in interacting with prospective students.
* Actively participate in the student mentor program.
*PROFESSIONAL/PUBLIC ACTIVITES: *
* Must participate in the Hallmark Character program.
*KNOWLEDGE/ SKILLS/ABILITIES: *
* Possess exceptional telephone and face-to-face communication skills.
* Exhibit a high level of motivation, with a passion for student success and the Hallmark University mission.
* Establish a commitment to business ethics and compliance with regulatory rules.
* Ability to multitask and be highly organized in a fast-paced environment, with the ability to adapt to change.
* Be proficient in MS Office (Excel, Outlook, PowerPoint, Word, etc.
).
*QUALIFICATIONS AND EXPERIENCE: *
*PREFERRED:*
* Minimum of an Associate Degree from an accredited college/university.
* Call center & sales experience.
*REQUIRED:*
* High School Diploma.
* Must have excellent attendance.
* Must have excellent customer service skills.
* Ability to work afternoons, evenings, and occasional Saturdays.
*About Hallmark University*
Hallmark University is a nonprofit college offering Aviation Maintenance, Information Technology, Cyber Security, Business, and Nursing.
Job Type: Full-time
Pay: $31,200.
00 - $43,000.
00 per year
Benefits:
* 401(k)
* Dental insurance
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
Ability to Relocate:
* San Antonio, TX 78251: Relocate before starting work (Required)
Work Location: In person
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