Certified Enrollment Coach - ACOL

JOB TITLE: *CERTIFIED ENROLLMENT COACH* JOB CODE: 32031 FLSA: Exempt *THIS IS NOT A REMOTE POSITION* GRADE: S12 min salary $52,977.
60 annually *JOB SUMMARY:* Performs moderately complex work advising students from connection to entry.
Responsible for implementing enrollment and retention strategies and achievement of student learning outcomes.
May provide services for special populations.
*ESSENTIAL JOB FUNCTIONS:* • Provides advising to students and groups from connection to entry and provides an introduction to career/pathway exploration including AlamoINSTITUTES.
Provides referral services for students.
• Represent colleges in recruitment and community outreach and activities (e.
g.
, College Connection, recruitment events, TACRAO, etc.
).
• Provides introductions to the college’s academic programs to include Associate of Arts, Associate of Science, Associate of Arts in Teaching, Associates of Applied Science and certificates.
• Provides enrollment coaching to traditional and non-traditional student populations.
• Compiles and analyzes data to inform strategic direction and action to effect enrollment.
• Supports daily operational duties (e.
g.
, support of student success and enrollment strategic initiatives, etc.
).
• Leads special projects.
May be responsible for one or more special projects in support of student success.
• Provides outreach, recruitment and onboarding services including financial aid and scholarship guidance and assistance.
• Assists with planning and implementation of new student orientation.
• Communicates internally and externally with students, partners, and stakeholders by email, phone, Chat, F2F, Direct Mail and Web.
• Evaluates and interprets high school and college transcripts and test scores; may proctor assessment exams.
• Serves as an official liaison between students, staff, faculty and administrators; assesses and coordinates services and streamlines processes in a changing environment.
• Supervises work study students and assists in the training of new employees.
• Performs other duties as assigned.
*MINIMUM EDUCATION AND EXPERIENCE:* • Bachelor's degree or a combination of relevant experience, education and training that equates to the required degree.
• Two years of related experience, preferably in a college setting.
*PREFERRED EDUCATION AND EXPERIENCE:* • Four years of related experience.
*LICENSES AND CERTIFICATIONS:* • Must complete enrollment management certification within 12 months of hire.
• Must be certified in key competencies annually as defined by Student Success leadership.
*KNOWLEDGE, SKILLS AND ABILITIES:* • Knowledge of student characteristics, campus/college programs, and services available to special populations.
• Knowledge of programs and focus areas in the AlamoINSTITUTES.
• Skill in using a personal computer and associated software programs.
• Skill in communication and team building across all areas of the college.
• Ability to prepare/present programs to groups from various backgrounds.
• Ability to communicate clearly and effectively, both verbally and in writing.
• Ability to supervise, train and evaluate staff.
• Ability to meet work schedules, work independently, follow established procedures and regulations, and use discretion and judgment.
• Ability to represent the college effectively in a variety of district and community settings.
• Ability to establish and maintain effective working relationships with staff, faculty, and the public.
• Ability to use online student records management systems (e.
g.
, GPS, Banner, etc.
).
• Ability to interpret and articulate assessment/test results for appropriate Pathway placement.
• Ability to multi-task and work under conditions of high stress and high-volume during peak periods.
*SUPERVISION EXERCISED: *None *PHYSICAL REQUIREMENTS: *Work is usually performed in an office environment with no exposure to hazardous or unpleasant conditions.
Physical demands are usually limited to sitting or standing in one location much of the time.
Some stooping, lifting or carrying lightweight objects may be required.
*SECURITY SENSITIVE:* Specific job requirements or physical location of some positions allocated to this classification may render the position security sensitive, and thereby subject to the provisions of section 51.
215 Texas Education Code.
Approved 2/19/2019 This job description is intended to describe the general nature and level of work performed by employees assigned to this classification.
It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Management retains the right to add or change the duties of the position at any time.
Job Type: Full-time Pay: From $52,977.
60 per year Benefits: * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Professional development assistance * Retirement plan * Tuition reimbursement * Vision insurance Schedule: * 10 hour shift * 8 hour shift * Evenings as needed * Monday to Friday Education: * Bachelor's (Preferred) Experience: * related: 2 years (Required) * college setting: 1 year (Preferred) * related in lieu: 4 years (Preferred) Ability to Relocate: * San Antonio, TX 78215: Relocate before starting work (Required) Work Location: In person