Club Pilates Stevens Ranch is an established Pilates studio with a diverse and devoted client base.
We take pride in helping people feel and be their best every day.
*For consideration, please answer the written questions AND the recorded questions that Indeed will send to you to complete.
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*Perks and Highlights:*
* Competitive pay and healthcare benefits
* Leadership role with opportunity to advance and grow
* Involved and supportive owners who care about your success
* Upscale and professional studio environment
* Free reformer Pilates classes from the best instructors in town
* Leggings every day!!
*Job Description:*
The Sales and Operations Manager will focus on studio sales and member retention.
Sales:
* Lead the sales team to meet studio goals
* Ensure that inbound leads are worked in a timely and effective manner
* Coach sales team on conducting pre-sales calls and in person studio visits
* Identify trends and patterns affecting studio sales, and work with the team and management to try solutions
* Read and respond to social media inquiries on a regular basis
* Lead marketing outreach on social media, in studio and in the community
* Work studio shifts as part of the Sales Advisor team
Retention:
* Develop positive and professional relationships with members
* Track member milestones and develop process for celebrating
* Keep members engaged with special events, recognition, social media & more
* Proactively resolve past dues and other account issues as needed
* Recommend options for those looking to cancel, downgrade or freeze, process needed paperwork and make needed adjustments.
* Provide oversight to the sales team on account management
*Hours and Availability:*
* Full time position, 40 hours per week.
* Must be available for studio tours/intro classes which occur on weekends and Wednesday evening.
* Must be able to step into team shifts as needed to ensure coverage.
*Skills and Qualifications:*
* Driven and dependable sales leader who thrives on building positive relationships and is eager to grow
* Able to think out of the box to overcome objections and find mutually beneficial solutions
* Superior presentation and communication skills at all levels.
Adept at de-escalating potentially difficult situations, providing excellent customer service while maintaining policies as needed
* Fitness Membership Sales or other High End / Luxury sales, including Hospitality, Medical Spa, Massage, or other Health and Wellness services.
Inside Sales experience may be helpful
* Polished & professional in appearance and demeanor
* Community engagement
* Adept at social media and various technology platforms: Canva, Facebook, Instagram, Google sheets and Google docs, QR codes, Point of Sale (POS), Client Management software (CMS)
* Interested in learning more about Pilates and taking classes
Job Type: Full-time
Pay: From $60,000.
00 per year
Benefits:
* Employee discount
* Health insurance
* Health savings account
* Paid time off
* Professional development assistance
Schedule:
* Monday to Friday
* Weekends as needed
Supplemental pay types:
* Bonus opportunities
* Commission pay
Application Question(s):
* What interests you most about this position?
* How does this position fit in with your long term career goals?
Work Location: In person
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