Salon Manager Concierge

_*Salons by JC*_ is seeking an individual with salon/spa management experience and a stellar combination of hospitality, business, bookkeeping, and social media skills to fill the Concierge Manager/Manager position at our Alamo Quarry area location_.
_ The Concierge Manager is a vital part of the Salons by JC community.
The primary objective of the Concierge Manager is to oversee the salon’s daily operations in line with the company’s policies and procedures.
The Concierge Manager will serve as the main point of contact for all Salon Suite Owners and make sure that the salon remains at full capacity by retaining existing suite owners and actively giving tours to interested beauty and wellness professionals.
*Duties Include:* * Actively working to get all suites leased and maintain salon retention.
* Conducting tours for prospective salon suite tenants * Building and maintaining a friendly community environment among tenants * Answering phones and emails * Directing guests to their suites * Weekly social media posts and engagement * Weekly and monthly sales reports * Collecting weekly rent-sending out delinquent notices * Scheduling building maintenance as needed.
* Keeping common areas stocked and clean.
* Weekly purchases of supplies used for location - vending, cleaning, toiletries.
* Light housekeeping as needed - changing light bulbs, restroom monitoring, etc.
* Other duties as assigned by Area and Corporate Management *Previous salon or spa management experience preferred.
Experience in leasing a plus.
* _*Well qualified candidates will possess the following qualities:*_ *Independent*: Concierges tend to enjoy being in a macro-management position and thrive on being given tasks and duties to be performed on their own.
Yet, they ultimately depend on their superior to make “out of the norm” decisions.
*Empathetic towards others*: Concierges need to be able to listen and be understanding of what a tenant needs are and in order to deliver exceptional service.
This also applies to the clients of salon tenants.
*Serious about self-image*: Concierges are the first impression and face of their location, so they need to present themselves professionally.
*Patient*: Concierges need to be able to work with all sorts of people.
They need to be tolerant of others.
They are patient when interacting with tenants in normal and escalated situations.
They are able to keep patient, understanding but be able to hold their ground when hostility is present.
*Stable environment*: Concierges are very humble and do not look to be the center of attention.
They are willing to help others and measure success through a stable, comfortable and community like environment.
*Multitask*: Concierges need to multitask and be able to prioritize daily duties.
*Organic Leader*: They tend to lead by example and not by using their title.
They don’t mind being a hands-on leader and do what is necessary to keep a comfortable environment.
*Sensitive communicator*: They tend to be gentle in touchy situations.
Their empathy for others is sensed by the people around them.
Job Type: Full-time Pay: From $18.
00 per hour Expected hours: 40 per week Benefits: * Dental insurance * Health insurance * Vision insurance Experience level: * 2 years Shift: * Day shift Weekly day range: * Every weekend * Monday to Friday Experience: * Management: 2 years (Required) Shift availability: * Day Shift (Required) Ability to Commute: * San Antonio, TX 78209 (Preferred) Work Location: In person