Full Time Sales Teammate

ABOUT US Sunglasses Time is a store that offers eyewear.
Since our inception 2006, we've been showcasing iconic brands such as Oakley, Ray-Ban, Versace, Prada, MichaelKors, Coach, and many more.
To learn more about us, please visit.
(www.
sunglasstime.
com) GENERAL JOB DESCRIPTION A Sales Teammate is responsible for assisting customers throughout the buying process.
Their duties include greeting customers when they enter the store, helping customers find specific products or showing them how to use them and ringing up customer purchases on the POS register.
As the public face of the company the sales teammate is responsible for dealing with any and all customer questions about the products and services the company offers.
A sales associate is expected to be continuously updating their knowledge of the company products, services, and policies.
Complaint handling is a critical part of this position.
Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.
Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.
DUTIES AND RESPONSIBILITIES  Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
 Operating cash registers, managing financial transactions, and balancing drawers.
 Achieving established goals.
 Directing customers to merchandise within the store.
 Increasing in store sales.
 Superior product knowledge.
 Maintaining an orderly appearance throughout the sales floor.
 Introducing promotions and opportunities to customers.
 Cross-selling products to increase purchase amounts.
 Explaining to customers the best products for their needs  Recommending related products to increase customers’ options and enrich the shopping experience  Explaining the benefits and functions of products, method of preparation and how to use them to achieve the best results  Accepting and processing orders, operate the POS register and resolve returns issues  Promoting special sales, offers and awareness of store loyalty program  Helping purchasing process  Implementing supervisor directions  Cleaning and organizing store SKILLS AND QUALIFICATIONS  An Associate’s degree or high school diploma.
 Retail sales experience.
 A professional appearance.
 Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
 The ability to read, write, and perform basic math.
 The ability to stand and walk for extended periods of time.
Job Type: Full-time Pay: $9.
00 - $12.
00 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Paid time off Experience level: * 1 year Shift: * Day shift Experience: * Customer service: 1 year (Preferred) Ability to Relocate: * San Antonio, TX 78216: Relocate before starting work (Required) Work Location: In person