*About Twin City Hardware*
TCH is a market leader in providing door opening, access and security solutions for commercial, architectural, and residential construction projects.
We are a medium-size, family-owned business whose top priority is to provide customers with exceptional service.
*Job Overview*
TCH is currently looking for a person to grow our inside and outside sales potential and work closely with our Sales team on projects that TCH have been awarded.
The Door and Hardware Industry is a competitive environment where accuracy, attention to detail, mechanical aptitude, and efficiency play a major role in TCH’s ability to successfully manage projects*.
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*This position is base salary plus commission.
* Our commission program does not have a ceiling; therefore, allowing employees to drive their earning potential.
The program has bonuses built in for reaching different levels of performance.
*Essential Responsibilities*
* Develop new relationships with contractors and architects to help build customer base
* Engage with new and existing customers to determine products and service needed
* Estimate job costs, provide written quotes or change orders and maintain profitability
* Ensure exceptional service by providing timely communication with customers, manufacturers, architects and co-workers
* Research and problem solve unique customer issues and needs
* Perform quantity Take-Offs, and ensure accuracy
* Ensure projects stay on schedule, maintain schedule with accurate delivery dates
* Create detailed shop drawing and operation manuals for projects awarded to TCH as necessary
* Analyze specifications to ensure products properly fit the job scope
* Evaluate projects and product mix to find cost savings and increase margins
* Attend internal and external training to increase product knowledge of the door and hardware industry
* Attend weekly TCH meetings and other meetings as required
* Work with Accounting to ensure accurate information on job invoicing, bid bonds, or any special paperwork as required by the contract
* Drive to job sites and contractor’s offices to check on project status, answer questions and handle issues
* Provide oversight and training of Assistant Project Manager (if applicable)
* Other duties as assigned
*Skills Requirements*
* Inside/outside sales experience, preferred
* 2-5 years of project management/ sales experience in Division 8- doors/ frames/ hardware, preferred
* Construction project management experience including; education, hospitality, retail, offices, health care, mixed-use and tenant improvement
* Ability to read and interpret architectural plans and specifications
* Strong knowledge of industry nomenclature, preferred
* Strong organizational skills and able to effectively manage multiple projects with varying deadlines
* Good cognitive skills, problem analysis, decision making and comprehension
* Excellent customer service skills and ability to communicate clearly and effectively with all levels of the Company and customers
* Proficient with computer software in a Windows/ Google based environment
*Working Conditions*
Office environment with extended periods of computer work, workstation allows for sitting or standing.
Periodic site visits which may be dusty or loud and require walking on a variety of surfaces and the use of Personal Protective Equipment.
*TCH is an Equal Employment Opportunity Employer.
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Job Type: Full-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Health savings account
* Paid time off
* Vision insurance
Experience level:
* 5 years
Schedule:
* Monday to Friday
Experience:
* doors/ frames/ hardware: 1 year (Preferred)
Work Location: In person
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