Communications Manager - Global Initiatives

Location: San Antonio, TX Regular/Temporary: Regular Job ID: 11559 Full/Part Time: Full Time Org Marketing Statement The University of Texas at San Antonio, a Hispanic Serving Institution situated in a global city that has been a crossroads of peoples and cultures for centuries, values diversity and inclusion in all aspects of university life.
As an institution expressly founded to advance the education of Mexican Americans and other underserved communities, our university is committed to promoting access for all.
UTSA, a premier public research university, fosters academic excellence through a community of dialogue, discovery and innovation that embraces the uniqueness of each voice.
With more than 34,000 students, UTSA is the largest university in the San Antonio metropolitan region.
UTSA advances knowledge through research and discovery, teaching and learning, community engagement and public service.
The university serves as a center for intellectual and creative resources as well as a catalyst for socioeconomic development and the commercialization of intellectual property-for Texas, the nation and the world.
Learn more online, on UTSA Today or on Twitter, Instagram, Facebook, YouTube or LinkedIn.
Posting End Date: Applications will be accepted through 11:59 PM CDT on 3/14/2024.
At the discretion of the hiring department, this position posting may close once a sufficient number of qualified applications have been received.
Salary Range: Up to $65,000/Annualized, commensurate with education, experience and qualifications.
Hours: 40 hours per week, exempt.
Required Application Materials: Resume is required.
Cover Letter is required.
Submit communications sample of work, or portfolio link.
Essential Functions Function: Assist with the branding, communication and change management plans for a department or division.
Responsible for writing, implementing and maintaining professional level guidelines, forms, training guides, flowcharts, newsletters, brochures and related business correspondence.
Scope: Responsible for the organization and execution of communications and marketing activities in support of various/assigned departments.
Duties Typical: Provides management and coordination of communication and marketing deliverables, as well as organizes and schedules communication plans in collaboration with department/division units.
Coordinates the creation and execution of marketing and communication campaigns and materials in various mediums to be used to engage targeted audiences, ensuring consistent and thoughtful messaging is being executed.
Establishes branding for department/division to raise awareness, improve campus perceptions and drive actions related to services.
Writes, edits and produces internal communications, campaigns, publications and advertisements in marketing the university/division/department and communicating to applicable audience.
Assists staff with change management and communication plans for various projects.
Works with area subject matter experts and analyzes similar guidelines published by other universities to assist in the organization and rewriting of documentation.
Coordinates the timely review, revision, approval and implementation of policies and procedures with affected parties; facilitates feedback and refinement.
Ensures related forms and operational guidelines are identified.
Reviews all business process documents for accuracy, completeness and consistency in content and format.
Creates and edits financial policies and procedures in a standard format.
Communicates changes made to documentation to all affected parties (both internally and externally).
Works closely with department heads on policies and coordinates business process changes as requested.
Creates flow charts of business process changes.
Assists department heads with development of newsletters, including brainstorming for topics, writing and editing articles, and taking photos.
Creates and submits content for newsletters and vehicles.
Drafts memorandums, emails and social media content as required.
Develops surveys working and collaborating with management.
Tracks the progress of all business process, training materials, department forms and operational guidelines requests to implementation.
Produces status and revision history reports as requested.
Provides oversight to the designs and development of training documentation, including quick reference guides and PowerPoint presentations in support of department/s.
Supervises, mentors and evaluates assigned staff.
Performs other duties as assigned.
Periodic: Assists with special projects.
Researches and summarizes information.
Writes briefings, speeches and presentations.
Attends meetings and serves on committees.
Required Qualifications Bachelor's degree from an accredited institution.
Five years of experience writing, editing and producing communications.
Experience with using Adobe Photoshop & Acrobat Professional.
Demonstrated understanding of English language usage, writing styles, grammar, punctuation and spelling.
Outstanding writing and verbal communication skills.
Ability to organize and track projects and tasks to ensure accuracy, high quality and timely completion; maintain attention to detail while managing multiple priorities.
Ability to listen and adapt content into effective policies, procedures, desk manuals, workflow charts, visual aids and/or quick reference guides.
Ability to recognize when business process improvements may be necessary and to recommend changes in a proactive manner.
Ability to understand and creatively solve complex problems in a deadline driven environment.
Ability to research and identify and document best practices of other institutions of comparable complexity and size.
Personal computer, various desktop publishing software and Microsoft Office, and standard office equipment.
Preferred Qualifications Bachelor's degree in journalism, communications or a related field.
Experience in a higher education institution.
Experience in a higher education, government or nonprofit environment.
Additional Information UTSA is a tobacco free campus.
This is a security sensitive position.
Employment is contingent upon a successful background check.
Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.
Valid driver's license and Motor Vehicle Record (MVR).
Working Conditions Usual office environment.
Occasional evening and weekend hours.
Some travel may be required to off-campus activities.
This position will be primarily located on campus (3 days in office weekly).
Travel and parking expenses are the employee's responsibility.
Equal Employment Opportunity As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status.
The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination.
Women, minorities, people with disabilities and veterans are encouraged to apply.
UTSA campuses are accessible to persons with disabilities.