Wine Associate

Vino Volo is hiring immediately for Wine Associates to join our team at San Antonio International Airport! The Associate is responsible for charming and captivating Vino Volo customers through sophisticated customer service and wine expertise at the tasting bar, in the tasting lounge, or in the retail section of the store.
They deliver exceptional customer service by interacting with guests in a friendly and timely manner, using their complete knowledge of wine and food menus to take orders, answer questions and make suggestions.
You will create and deliver first-class experiences for the traveling public by impressing customers with the Vino Volo experience.
The primary goals of the Associate are to 1) impress customers with the quality of the Vino Volo experience; and 2) sell flights, glasses, food pairings and retail bottles of wine to these same customers.
** Tipped Position** How you can Make a Difference Working for Vino Volo ( a Paradies Lagardère Company) provides you with the opportunity to create a meaningful and positive impact on your community and the environment.
As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust.
Warmly greets, acknowledges, and takes guests drink and food order; provides information about menu items and looks for opportunities for additional sales Engage guests in a friendly and professional manner.
Create a lasting first and last impression.
Responsible for wine knowledge including, but not limited to flavor profiles and talking points of current list along with pricing guidelines Process all point of sale transactions in a quick, efficient manner Build guest loyalty and enhance selling skills through the use of training materials Work together with fellow employees and management to ensure all guests have the best experience possible Maintain a clean organized work environment Support other areas of the bar as requested, such as seating customers, answering telephones, stock work, cleanup, and documentation.
Respond appropriately to guest concerns Maintain current adult beverage certification.
Ensure responsible service of alcohol.
REQUIREMENTS Top-notch customer service skills Knowledge of products sold, and a strong desire to learn Previous liquor store or retail experience is an asset Must be at least 18 years of age Your career deserves.
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MORE OPPORTUNITIES Paradies Lagardère is an award-winning and innovative Airport Concessionaire.
We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive.
Our part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.
Great Reasons to Work with Us Career advancement opportunities Fun Work Environment Medical Benefits Company Paid Time Off Premium pay for Worked Holidays 401K Program On-line Learning system Associate recognition Programs Merchandise and dining discounts