Key Responsibilities:
* Ensures the successful execution of our customer service philosophy by: o Practicing All Things Liv: Liv Ready First Moments Building the Selling Experience Fitting Room Follow-Up Final Moments o Building sales through suggestive selling, and creating authentic connections with Liv to meet PO3 expectations.
o Promoting an Omni Channel experience for Liv by utilizing loyalty programs, promoting maurices.
com and using technology as a selling resource.
o Leading by example and consistently demonstrating a customer first philosophy.
*Contributes positively to store results through: o YES Results o “Liv Loves You” Comments o Store Sales Results * Contributes to the team experience by: o Reacting quickly and communicating with team members regarding customer and store activity needs o Being inclusive, positive and treating all team members with respect o Engaging team members o Being receptive to feedback from others and making timely changes *Leads and contributes to the brand experience by: o Setting daily goals, determining and assigning tasks, and motivating the team o Ensuring work is accomplished on time, thoroughly, and according to company standards o Supporting the development of the team by coaching and providing timely open, honest, and direct feedback o Recognizing and celebrating associate service interactions and YES WOW surveys o Demonstrating a commitment to ongoing learning through participation in field training programs o Exercising good judgment and demonstrating professionalism o Efficiently and accurately implementing maurices Operating Procedures.
o Understanding and executing all visual brand expectations.
o Representing the company’s current fashion.
* Partners with the Store Leader in hiring, developing and scheduling store associates by: o Networking and recruiting talent o Conducting interviews and selecting quality candidates o Partnering with the store leader in onboarding new associates and growing and developing all associates.
o Assisting Store Leader in providing feedback on associate performance and review writing o Assisting Store Leader in developing a store schedule based on the needs of the business *Consistently works scheduled shifts and maintains a flexible schedule to meet store needs.
* Adheres to and enforces all company policies, procedures, safety practices, and loss prevention procedures.
WORK EXPERIENCE AND EDUCATION REQUIREMENTS
* High School Degree or GED preferred.
*Supervisory experience required in a customer focused environment; experience in the fashion industry preferred.
* Customer service experience preferred.
Unique/Physical Requirements *Work varied hours/days as business dictates * Able to reach, push, pull, stand, squat and bend for up to 8 hours or longer as necessary.
*Able to operate and use all equipment necessary to run the store * Able to operate computerized register system *Able to move or handle merchandise throughout the store weighing up to 50 pound*
Job Type: Full-time
Pay: $13.
66 - $15.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Retirement plan
* Vision insurance
Shift:
* 8 hour shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Ability to Relocate:
* Kerrville, TX 78028: Relocate before starting work (Required)
Work Location: In person