Assistant Part-Time Manager

GENERAL DESCRIPTION Responsible for being a service leader in the store by leading store team members to deliver a consistent brand experience and provide excellent service to all customers.
Contributes to the achievement of stores sales goals, visual brand expectations and execution of store operations.
Key Accountabilities: Responsible for overseeing the store and staff in the absence of maurices full time management.
PERFORMANCE REQUIREMENTS Key Responsibilities: -Ensures the successful execution of our customer service philosophy by: - Practicing our Customer First Culture: Building an Authentic Connection: Connect with every Liv in a genuine way and delivering a welcoming first moment.
Create an Amazing Experience through asking open ended questions, making relevant recommendations, and sharing the benefits of our mymaurices rewards card & maurices credit card.
-Become an Expert Stylist: Communicate your style expertise and build credibility with Liv.
- Building sales through a commitment to our Customer First Experience.
Consistently deliver, coach, and develop the behaviors of Connect, Observe, Suggest & Sell.
- Promoting an Omni Channel experience for Liv by utilizing loyalty programs, promoting maurices.
com and using technology as a selling resource.
- Leading by example and consistently demonstrating a customer first philosophy.
*Contributes positively to store results through:* - Our Customer First Survey.
o Personal and team recognition through “Love Notes” from Liv.
o Store Sales Results .
*Contributes to the team experience by:* - Reacting quickly and communicating with team members regarding customer and store activity needs.
- Being inclusive, positive, and treating all team members with respect.
updated 11/01/2022 -Engaging team members.
- Being receptive to feedback from others and making timely changes.
*Leads and contributes to the brand experience by:* - Setting daily goals, determining, and assigning tasks, and motivating the team.
- Ensuring work is accomplished on time, thoroughly, and according to company standards.
- Supporting the development of the team by coaching and providing timely open, honest, and direct feedback.
- Recognizing and celebrating associate service interactions and recognizes “Love Notes” delivered through our Customer First Survey.
- Demonstrating a commitment to ongoing learning through participation in LEAD and field training programs.
- Exercising good judgment and demonstrating professionalism.
o Efficiently and accurately implementing maurices Operating Procedures.
- Understanding and executing all visual brand expectations.
- Representing the company’s current fashion.
*Consistently works scheduled shifts and maintains a flexible schedule to meet store needs.
* Adheres to and enforces all company policies, procedures, safety practices and loss prevention procedures.
WORK EXPERIENCE AND EDUCATION REQUIREMENTS * 1 year of customer service experience and supervisory experience preferred *Ability to foster a team environment and create a positive working environment * Experience in training and directing others *Ability to take initiative in making decisions * Demonstrating ability to achieve goals *High School Degree or GED preferred.
Unique Requirements * Work varied hours/days as business dictates *Able to operate and use all equipment necessary to run the store * Able to operate computerized register system Physical Requirements *Standing/Walking – 100% - Customer Service – greeting and assisting customers, retrieval, and direct selling of merchandise.
* Mental Alertness – 100% - Responsive to customer needs.
- The ability to recognize and resolve security issues and customer concerns.
- Follow specific sales techniques.
- Comprehension of policy and procedures.
*Hand Dexterity – 50% - Operation of the POS equipment.
- General store maintenance – dusting and cleaning.
- Ticketing of merchandise and markdown tagging.
updated 11/01/2022 Push/Pull/Reach both forward and overhead – 60% - Merchandising of store – hanging and moving clothing, moving boxes and displays.
Hand Dexterity – 50% - Operation of the POS equipment.
- General store maintenance – dusting and cleaning.
- Ticketing of merchandise and markdown tagging.
updated 11/01/2022 - General Store maintenance – vacuuming, cleaning stores windows, counters and displays.
Hand Dexterity – 50% - Operation of the POS equipment.
- General store maintenance – dusting and cleaning.
- Ticketing of merchandise and markdown tagging.
updated 11/01/2022 Stooping/Bending – 20% - Merchandising of store – unpacking and hanging cloth- General store maintenance – dusting and cleaning.
- Steaming of merchandise Stooping/Bending – 20% - Merchandising of store – unpacking and hanging clothes.
- General store maintenance – dusting and cleaning.
- Steaming of merchandise Hand Dexterity – 50% - Operation of the POS equipment.
- General store maintenance – dusting and cleaning.
- Ticketing of merchandise and markdown tagging.
updated 11/01/2022 Lifting – 60% - Must be able to lift a minimum of 10-20 pounds repeatedly; occasional ability to lift up to 50 lbs.
- Merchandising of store – moving clothing / displays and moving / unpacking merchandise cartons.
Push/Pull/Reach both forward and overhead – 60% - Merchandising of store – hanging and moving clothing, moving boxes and displays.
Hand Dexterity – 50% - Operation of the POS equipment.
- General store maintenance – dusting and cleaning.
- Ticketing of merchandise and markdown tagging.
updated 11/01/2022 - General Store maintenance – vacuuming, cleaning stores windows, counters and displays.
Hand Dexterity – 50% - Operation of the POS equipment.
- General store maintenance – dusting and cleaning.
- Ticketing of merchandise and markdown tagging.
updated 11/01/2022 Stooping/Bending – 20% - Merchandising of store – unpacking and hanging clothes.
o- General store maintenance – dusting and cleaning.
- Steaming of merchandise Stooping/Bending – 20% - Merchandising of store – unpacking and hanging clothes.
- General store maintenance – dusting and cleaning.
- Steaming of merchandise Hand Dexterity – 50% - Operation of the POS equipment.
- General store maintenance – dusting and cleaning.
- Ticketing of merchandise and markdown tagging.
updated 11/01/2022 Stooping/Bending – 20% - Merchandising of store – unpacking and hanging clothes.
o General store maintenance – dusting and cleaning.
o- Steaming of merchandise Stooping/Bending – 20% - Merchandising of store – unpacking and hanging clothes.
o -General store maintenance – dusting and cleaning.
- Steaming of merchandise Stooping/Bending – 20% - Merchandising of store – unpacking and hanging clothes.
-General store maintenance – dusting and cleaning.
- Steaming of merchandise* Push/Pull/Reach both forward and overhead – 60% - Merchandising of store – hanging and moving clothing, moving boxes and displays.
Hand Dexterity – 50% - Operation of the POS equipment.
- General store maintenance – dusting and cleaning.
- Ticketing of merchandise and markdown tagging.
updated 11/01/2022 - General Store maintenance – vacuuming, cleaning stores windows, counters and displays.
Hand Dexterity – 50% - Operation of the POS equipment.
- General store maintenance – dusting and cleaning.
- Ticketing of merchandise and markdown tagging.
updated 11/01/2022 Stooping/Bending – 20% - Merchandising of store – unpacking and hanging clothes.
o- General store maintenance – dusting and cleaning.
- Steaming of merchandise Stooping/Bending – 20% - Merchandising of store – unpacking and hanging clothes.
- General store maintenance – dusting and cleaning.
- Steaming of merchandise *Hand Dexterity – 50% - Operation of the POS equipment.
- General store maintenance – dusting and cleaning.
- Ticketing of merchandise and markdown tagging.
updated 11/01/2022 * Stooping/Bending – 20% - Merchandising of store – unpacking and hanging clothes.
-General store maintenance – dusting and cleaning.
- Steaming of merchandise Job Type: Part-time Pay: $12.
54 - $13.
00 per hour Benefits: * Flexible schedule Shift: * 8 hour shift * Day shift * Evening shift * Morning shift * Night shift Weekly day range: * Monday to Friday * Weekends as needed Work Location: In person