Customer Service Rep - Bandera

Don's & Ben's Liquor Store 1542 Bandera, San Antonio, Texas Position Summary: The CSR is responsible for providing positive customer experiences at our stores by ensuring that all customer needs are met.
The CSR creates a welcoming environment and supports store operations by receiving and stocking shelves and establishes a relationship with the customers.
Duties and Responsibilities: • Provides customer service to liquor store guests: Assists guests with finding items on sales floor • Provides a high level of prompt and friendly customer service • Makes product recommendations and suggestions to aid customers with purchases • Stocks the shelf with product stacks and rotates products • Operates POS by Ringing up liquor purchases and answer questions and educate customers on products and services • Contributes to overall cleanliness of the store by sanitizing and organizing work areas, shelving, and sales floor as needed.
• Helps with inventory counts when necessary • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Performs all other duties as assigned to maintain an effective and profitable store operation.
Position Qualifications: • 21 years of age or older • Six months customer service experience or retail industry experience • Knowledge of basic retail sales procedures • Texas Alcohol and Beverage Commission Certification – Required • Excellent communication, interpersonal skills.
• Must be able to move throughout all areas of the store including the outside perimeter.
• Must be reliable and punctual.
• High school diploma or general education degree (GED).
• Must be able to lift to 30 lbs.
to waist level and bend down repeatedly Certifications: Required - TABC Certification If interested please apply at the company website: https://www.
donsandbens.
com