Director of Operations - P.H.P. Adolescent Day Treatment Center

Job Description: Director of Operations – P.
H.
P.
Adolescent Day Center Job Duties and Responsibilities: Daily supervision and on-site administrative responsibility for the overall operation Ensure that the operation follows current heightened monitoring plans, if applicable Oversee staffing patterns to ensure the supervision and the provision of child-care services that meet the needs of children in care Ensure the provision of planned but flexible program activities designed to meet the developmental needs of children Have a system in place to ensure and employee is available to handle emergencies Assign tasks to caregivers that do not conflict or interfere with caregiver responsibilities Administer and manage the operation according to policies Ensure a child in care is not assigned, utilized, or allowed to act as a caregiver Ensure persons whose behavior or health status is known to present a danger to children are not allowed at the operation Participate in and ensure a person from leadership team is always appointed to handle emergencies and be on call and accessible to caregivers Establish system to inform all caregivers and H.
H.
S.
C.
of the system for emergencies and how to contact the person on call in case of an emergency Point of contact for H.
H.
S.
C.
and D.
F.
P.
S.
surveyors/investigators Work in tandem with the Treatment Director, Regional Director of Clinical Services, and Regional Director of Operations to provide the highest practicable quality of care for clients Participate in recruitment efforts as needed Ensure H.
R.
processes are followed Maintain high staff morale, foster a supportive work environment, and lead a “safe culture” Participate in training program and scheduling of employees Utilize E.
M.
R.
system for quality assurance purposes Lead daily Flash meetings and lead/participate in other daily/weekly/monthly meetings Ensure smooth admissions process and work to achieve monthly census goals by providing exemplary care Ensure employees are familiar with H.
H.
S.
C.
and The Joint Commission standards Maintain monthly compliance checklist for The Joint Commission Plan, assign, direct, and appraise work performance; reward and provide corrective action for employees as needed; address complaints and resolve problems Identify areas for improvement in group therapy programs and overall culture of the residential treatment center Identify areas where quality assurance improvement plans are needed; identify areas of concern, root causes, and action steps to resolve Provide timely responses when asked for information Maintain close communication with Regional Director of Operations Assist with coverage as needed (Clinical Case Manager, Nurse Manager, Lead House Chef, Chef, and other positions) Participate in on-call program Oversee culinary department and evaluate efficiency/quality/appropriate menu planning/cost control/proper food supply Budget compliance – track all expenses monthly and supply copies of receipts Ensure client attendance is recorded daily (P.
H.
P.
/R.
T.
C.
) on Company census sheet Monitor overtime and follow approval process Ensure interior/exterior integrity of the residential treatment center Monitor and communicate landscaping, property maintenance, animal care, preventative maintenance, capital improvement, and kitchen needs on an on-going basis Hold employees accountable to job descriptions Oversee nurse manager and entire medication administration program; ensure all medical protocols are compliant with H.
H.
S.
C.
/The Joint Commission standards Work in collaboration with all disciplinary team members to coordinate every aspect of client care Maintain relationship with Psychiatrist and other providers Be available in times of crisis or intense situations and be able to be reached after normal business hours (if needed) Understand electronic medical record and perform random audits as necessary for The Joint Commission compliance Assist the Regional Director of Operations/ Executive Director with Plans of Correction (if needed) Other duties as assigned by the Regional Director of Operations Competencies: Must love people Detail oriented Operationally minded Solutions oriented Communication and relationship management Professionalism Leadership Knowledge of mental-health system Business acumen Change management Cost consciousness Delegation Ethics Strategic thinking Minimum Qualifications: Bachelor’s degree and experience in a related field N.
F.
A.
- preferred Benefits: Paid Time Off (P.
T.
O.
) Paid Holidays Bereavement Leave Mental Health (Wellness) Program 401(k) with Matching Major Medical, Dental, and Vision Plans Life Insurance plans (whole and term) Supportive and Inspiring Leadership Team Extraordinary Company Culture Free Training/C.
E.
Opportunities Opportunities for Growth Innova Recovery Center, as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination.
Innova Recovery Center is committed to a policy of equal opportunity for all persons and does not discriminate based on race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.