Automotive Service Manager

Benefits: Competitive salary Employee discounts Opportunity for advancement Paid time off Dynamic Car Service in San Antonio, TX, is part of an automotive corporation with more than 20 years in the used car market.
We know the business! We're looking for a Consolidated, Experienced and Self-Driven Automotive Service Manager capable to manage our internal and external customer workload We need a Service Manager who is passionate about customer service.
Must act as a liaison between customers and service techs.
Put your people skills to work for us ! Positive work environment Plenty of room for future growth - We care for our people! Responsibilities: Lead and direct automotive technicians and porters in the operation of the shop Efficiently set schedules, assign tasks, distribute workload, prioritize, oversee technicians' inspections, diagnosing and repairing of cars and trucks Order parts and ensure that scheduled arrival times do not create delays in the process - Re-prioritize work as needed on an ongoing basis Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure prompt, well-,mannered and effective service.
Deliver and discuss pricing estimates with customers Promote shop service specials Sell and manage extended warranties Following up with customers on services requested, estimated completion times, new findings, etc.
Oversee complete vehicle inspections and then make comprehensive recommendations Reinforce company policies and adhere to company standards and procedures Keep General Manager informed of all existing and potential problems Encourage compliance with applicable laws and regulations Qualifications: Bilingual (Spanish) Valid driver's license Perform well on a fast-paced environment Ability to follow up on several matters simultaneously Strong Desire to Consistently Provide an Exceptional Client Experience Experience efficiently managing a team of technicians Familiar ordering parts through various suppliers Familiar with warranty claim process through different insurance companies Hands-on workstyle - This is not a desk job! Positive & Friendly Attitude Automotive knowledge Interpersonal Communication Skills Leadership / Teambuilding ability Professional, well-groomed personal appearance Time management / Organization / Coordination skills Computer Skills – Familiar with Shop Monkey Digital Solution is a plus Experience: Minimum 3 years Shop or Service Manager experience We offer: Balanced work-family environment 8-Hour Shifts PTO - 5 days first year and up to 10 based on seniority (After 90-day evaluation period) Sick Leave - 5 days/yr (After 90-day evaluation period) 4 Paid Holidays Employee discounts on auto purchases, and parts & services Continued Education - Professional training Possibility to be internally promoted Equal Employment Opportunity If you meet all requirements and believe this is a good opportunity for you please apply today to join our team! *Dynamic Car Service is part of the Eurospeed International Corporation.