Clerk-Juvenile Records

Summary Responsible for identifying, researching, processing, filing and recording Department case files.
Responsible for record management of Department files to include, filing, record storage and retrieval, copying and transport of files to an offsite storage facility.
Responsible for responding, recording, processing and completing inquires and/or request for information from Department cases.
Responsible for conducting quality assurance on the Department cases in the case management systems updating and comparing to the system.
Responsible for operating a multi-line telephone, routing calls accordingly, greets visitors to facility and directing them to appropriate locations.
Responsible for processing Department files in accordance with court orders.
Responsible for making copies of Department cases as requested.
Assists unit staff as needed.
Duties and Responsibilities Responsible for identifying, researching, processing, filing and recording Department case files Responsible for record management of Department files to include, filing, record storage and retrieval, copying and transport of files to an offsite storage facility Responsible for responding, recording, processing and completing inquires and/or request for information from Department cases Responsible for conducting quality assurance on the Department cases in the case management systems updating and comparing to the system Responsible for operating a multi-line telephone, routing calls accordingly, greets visitors to facility and directing them to appropriate locations Responsible for processing Department files in accordance with court orders Responsible for making copies of Department cases as requested Assists unit staff as needed Minimum Qualifications High School Diploma or GED equivalent May be required to work more than 40 hours during the workweek Must have a valid Texas driver's license or available alternate means of transportation Must secure and maintain a favorable background investigation Must complete a pre-employment physical and a pre-employment drug screen test Must be able to work in a warehouse environment Must have good knowledge of basic office and secretarial practices and procedures; knowledge of English spelling, grammar and punctuation; knowledge of alphabetical and numeric filing; knowledge of word processing, database or spreadsheet software packages; and knowledge of basic bookkeeping practices, word processing, spreadsheet software, switchboard/ multi- line phone and other computer applications utilized by the department Must have skills in operating a computer, typewriter and basic office equipment; and skill in reading and interpreting legal documents Must have ability to accurately enter data and file information; ability to understand and follow verbal and written instructions; ability to establish and maintain effective working relationships with co-workers, other County employees, and the general public; ability to type quickly and accurately; ability to manage time effectively; ability to handle difficult clients; ability to compile, read; and ability to perform basic mathematical calculations; and ability to communicate effectively, both orally and in writing; ability to sort and organize files/documents in alphabetical order and number series This is a non-supervisory position.
Employee receives direct supervision when performing the essential functions.
Well-defined procedures are used when completing work assignments.
Job has limited impact on work unit operations Judgment is required in selecting appropriate established guidelines to follow and employee uses limited discretion to complete work assignments.
Initiative is required to complete work assignments.
Decisions are made regarding individual work priorities Frequent contact with co-workers and the general public and occasional contact with other County employees.
Communication is primarily in person, via telephone and e-mails Working Conditions and Physical Demands: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Working conditions are primarily in an office environment.
The employee occasionally faces difficult and stressful situations during which the employee must remain calm and professional.
The employee has frequent contact with other employees within the organization, clients and families, employees of other county departments, and other individuals related to the work within their unit or division.
Interactions often involve gathering documents, answering questions, and handling extensive information requests.
The employee is required to change tasks frequently and to perform tedious, exacting work.
The employee frequently is required to work under time pressures to meet deadlines, to perform multiple tasks simultaneously, and to work closely with others as part of a team.
The noise level in the work environment is usually moderate The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The employee is subject to sitting, standing, reaching, squatting, walking, bending, twisting, climbing and standing on step stool or ladder to perform essential functions.
While performing the duties of this job, the employee regularly is required to sit, use hands to operate office equipment, including telephone and computer keyboard, reach with hands and arms, and talk and hear.
The employee frequently is required to stand and walk; and the employee may be required to lift and/or move objects weighing up to 30 pounds, such as files, stacks of records and storage boxes.
Working conditions in a warehouse environment have frequent exposure to excessive dust and weather/temperature extremes.
Specific vision abilities required by this job include close vision and the ability to adjust focus Supplemental Information In order for your application to be consider for the position you will need to complete the supplemental question section of the application.
Supplemental questions are being asked due to the position having certification standards, federal and state laws that apply for hiring.
In accordance with the Prison Rape Elimination Act (PREA) (115.
317) we are unable to employ individuals who have (1) engaged in sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other Institution (as defined in 42 U.
S.
C.
1997); (2) has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or (3)has been civilly or administratively adjudicated to have engaged in the activity described in (2) of this section.
Workstations with internet access are available, if needed, to view job postings and apply online at 211 S Flores, San Antonio, TX 78204, 8am – 5pm, Monday through Friday.
Phone: 210-335-2545.
EQUAL OPPORTUNITY EMPLOYER Bexar County is an Equal Opportunity Employer and committed to Workplace Diversity.
We are committed to providing equal opportunity for protected veterans and individuals with disabilities.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.