Customer Service Representative

Job Description We are hiring a Customer Service Representative to manage customer queries and complaints.
You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers Responsibilities: Respond to customer calls and emails and answer questions about products and services Process orders and ensure they are fulfilled Handle customer complaints or concerns Log all contacts in our customer database system accurately Perform general administrative tasks, such and copying and filing You own this if you have… High school degree Self-motivated, always curious, and consistently eager to learn.
Problem-solving skills.
Excellent written and verbal communication skills.
Job Type: Full-time Pay: $17.
54 - $27.
35 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Parental leave Retirement plan Vision insurance Schedule: 8 hour shift Day shift Holidays Monday to Friday Night shift Weekend availability Education: High school or equivalent (Preferred) Shift availability: Day Shift (Required) Work Location: One location