Front Desk Receptionist

```Duties``` - Greet and welcome guests as they arrive at the front desk - Answer phone calls and direct them to the appropriate department or individual - Provide information to guests about hotel amenities, services, and local attractions - Check-in and check-out guests, ensuring accuracy of information and providing excellent customer service - Handle guest complaints or concerns in a professional and timely manner - Assist with administrative tasks such as filing, data entry, and maintaining records - Maintain a clean and organized front desk area ```Skills``` - Excellent phone etiquette and ability to operate phone systems effectively - Strong hospitality management skills with a focus on guest relations - Experience with OPERA - Multilingual skills are a plus, allowing for effective communication with diverse guests - Knowledge of guest services and hospitality industry standards - Exceptional customer service skills, ensuring a positive experience for all guests Job Types: Full-time, Part-time Pay: $12.
00 - $14.
00 per hour Expected hours: 15 – 40 per week Benefits: * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Evening shift * Holidays * Weekends as needed Work setting: * In-person Experience: * Opera: 1 year (Required) Work Location: In person