Looking for someone for 7A-3P shift and 3P-11P shift.
Great family environment to work with!
Previous Hilton experience preferred.
Must have outgoing personality.
*Responsibilities:*
* Greet, register, and assign rooms to guests of hotels.
* Verify customers' credit, and establish how the customer will pay for the accommodation.
* Contact housekeeping or maintenance staff when guests report problems.
* Make and confirm reservations.
* Issue room keys
* Keep records of room availability and guests' accounts, manually or using computers.
* Post charges, such those for rooms, food, liquor, or telephone calls, by using computers.
* Compute bills, collect payments, and make change for guests.
* Record guest comments or complaints, referring customers to managers as necessary.
* Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
* Clean and maintain lobby and common areas, such as restocking supplies.
* Responsible for assisting guests with check-in and check-out, plus all special requests for services or information, in accordance with SOP's.
* Smiles and greets all guests immediately in a gracious and professional manner; handles all guest questions and problems within empowerment guidelines.
Duties include, but not limited to, making reservations, checking in guests, checking out guests, answering telephones, basic computer knowledge, giving guest directions and recommendations, helping in other departments as necessary, working together as a team to serve others.
Job Types: Full-time, Part-time
Pay: From $14.
00 per hour
Schedule:
* 8 hour shift
* Evening shift
* Morning shift
Work setting:
* In-person
Experience:
* Hotel Front Desk: 1 year (Preferred)
Work Location: In person
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