Performs routine health informatics work, which involves gathering, storing, analyzing, interpreting, exchanging, and managing patient data; and assisting in developing the electronic health record (EHR)
EDUCATION/TRAINING EXPERIENCE
High school diploma or equivalent
Five years’ experience of health information management or other relevant experience
Knowledge of and understanding of clinical workflows
Healthcare HIM experience in acute care or ambulatory settings
Possess excellent time management, decision making and problem-solving skills
Duties
Ensures confidentiality, security, and integrity of data
·Responsible for managing new user accounts
Responsible for managing multiple duplicate records that result in inconsistencies in the EHR
·Ability to gather and analyze data and facts, and to devise solutions to problems
·Ability to communicate processes and procedures clearly and effectively to others
·Conducts daily monitoring of ticket queues to ensure internal workflows are operating correctly
Develops health information processes that support the collection, sharing, standardization and integration of healthcare data
·Provides analytics and support to program teams as requested in the areas of data preparation, data analysis using applicable statistical methods, protocols, report and responses to informatics inquiries
·Serves as a liaison between program areas, business, clinical staff, and IT staff to support development and implementation of the EHR
·Assists in the design and implementation of the EHR and programs
·Administer program-specific data sets, including responsibilities related to data quality, data maintenance and archiving, analysis, documentation, and reporting as needed
·Works under stress and in situations that demand patience, stamina, endurance, and tact while providing impeccable service
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