Senior Care Manager (Children)

*The Center for Health Care Services * *Job Description* *Classification Title *Senior Care Manager (Children) *FLSA Status *Exempt *Pay Grade *$41,769 - $62,654 *GENERAL SUMMARY* Provides direct services for consumers, and completes associated case management documentation for the consumer and program.
Works within a multidisciplinary team to provide an array of direct (face-to-face) and indirect clinical services to children and adolescents as well as caregivers in a child-centered, family-focused approach utilizing evidenced-based practices delivered to fidelity.
These services are delivered in multiple types of settings including field- based services in the child’s home, school, or other identified locations as well as clinic-based services provided from multiple Children’s Behavioral Health (CBH) clinic locations.
_*Specific Program Descriptions*_ * *Children’s Services* – Outpatient – This position works in the CBH Outpatient programs and among the various CBH facility locations.
Services in this program include individual and group outpatient services for children and adolescents which include Crisis Services, Medication Management, Targeted Services, Complex Services, Intensive Family Services, as well as Young Child Services, and Transition-Age Youth Services (TAY).
* *Children’s Crisis Services* – This position works in the Child and Adolescent Crisis Unit and/or the field via Children’s Mobile Outreach Team (CMOT).
Services in the unit include emergency and planned crisis care for children and adolescents ages 3 to 17 who have a behavioral health diagnosis or need.
Stabilization and hospital coordination are essential functions.
* *Children’s Crisis Respite* –This position works in the CBH Crisis-Respite Residential Center.
Services in the unit include emergency and planned respite care for children and adolescents ages 5-17 years of age who have a behavioral health diagnosis or need.
The program provides daily care for individuals including transportation to and from school, activities, or employment.
Other services provided include meals; medication monitoring; supervised recreation; skills training; community referrals; and 24-hour supervision in a semi-secured environment.
* *Hospital Liaison* - works within a multidisciplinary team to provide an array of direct (face- to-face) and indirect clinical services to adults in a person-centered trauma-informed, and individualized focus approach.
These services can be delivered in a hospital setting with patients in the emergency room and inpatient psychiatric units or in a community setting.
To conduct any CHCS intake function to include MCOT, CMOT, Adult Behavioral Health, and Child Behavioral Health, as well as expedited screenings for CHCS private psychiatric bed and state hospital bed access.
Cross-training: CRRC staff will be cross-trained to provide services to the Crisis Unit performing many of the duties in Outpatient Services including Crisis Assessments and Hospital Coordination.
*YES, Waiver Wraparound Program* – The Wraparound philosophy emphasizes “empowering families.
” This is defined through the following value base: Building on strengths to meet needs; One family – one plan; Best fit with culture and preferences; Community based responsiveness; and Increased parent choice and family independence.
This position works with the provider community to develop responsive and flexible resources that facilitate community-based interventions and supports that correspond with the needs of the families and their children and youth.
The Wraparound philosophy enables timely response to the needs of all family members across several life domains; incorporates formal and informal supports and develops realistic intervention strategies that complement the child’s natural environment.
* *MEDCOM* – Provides indirect services for consumers and completes associated case management documentation for the clients through the Medical Communication Center, (MEDCOM) the regional trauma transfer communication center.
Works within on a team to provide an array of indirect clinical services for children, adolescents, and adults utilizing evidenced-based practices delivered to fidelity.
These services are delivered via MEDCOM which is at the Southwest Texas Regional Advisory Council (STRAC) building.
*ESSENTIAL DUTIES & RESPONSIBILITIES * _Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification.
The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.
_ * Provides direct clinical services and assessments.
Develops treatment plans for consumers.
* Provide direct individualized clinical services for 60% of hours worked.
* Participate in the centralized scheduling process * Participate in supervision and development opportunities including individual supervision, group supervision, and meetings/training as assigned * Ensures clinical documentation is submitted in accordance with CHCS standards, and contract-specific requirements.
* Coordinate coverage for planned absences in advance with the supervisor.
* Must maintain a valid driver’s license and automobile insurance coverage, be able to travel as needed, and be able to meet on a consistent basis the driving record requirements of the Company’s auto insurance carrier if you drive your vehicle during company business * Performs other related duties as required.
*MINIMUM ENTRANCE QUALIFICATIONS* *Education and Experience* * Graduate Degree in Social Work, Psychology, Counseling, or a related behavioral field * Complete the Qualified Mental Health Professional Community Services (QMHP-CS) within six (6) weeks of hire or transfer *Licenses or Certifications* * None *OTHER JOB REQUIREMENTS* * None *PREFERRED QUALIFICATIONS* * One (1) year experience providing similar services * Prior experience with or knowledge of trauma-informed care * Bilingual (English/Spanish) *SUPERVISION* * Job has no responsibility for the direction or supervision of others.
*COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES* *Knowledge of:* * Case management * Community resources * Electronic Medical Record * Requirements of Medicaid and other funding resources * Medical terminology * Center for Health Care Services Safety Administrative Directives * Applicable software applications * Modern office procedures, methods and computer equipment *Skill in:* * Leadership * Customer service * Organization and time management * Performing a variety of duties, often changing from one task to another of a different nature * Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios *Ability to:* * Ensure compliance with all State regulations and CHCS policies * Effectively communicate, both verbally and in writing * Establish and maintain effective working relationships * Maintain accurate and complete records * Meet schedules and deadlines of the work * Understand and carry out oral and written directions * Accurately organize and maintain paper documents and electronic files * Maintain the confidentiality of information and professional boundaries *PHYSICAL DEMANDS* _The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
_ * Must be able to meet the physical requirements to complete SAMA and CPR training including lifting up to 12 lbs.
and supporting up to 55 lbs.
; bending, stooping and getting on and off the floor without assistance.
* Must have adequate mobility that requires frequent walking, standing, bending, stooping, kneeling, reaching (vertical and horizontal), using fingers, hands, feet, legs and torso in various care.
* The position requires occasional transport of a consumer.
Job Type: Full-time Pay: $41,769.
00 - $62,654.
00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Flexible spending account * Free parking * Gym membership * Health insurance * License reimbursement * Life insurance * Mileage reimbursement * Paid time off * Retirement plan * Tuition reimbursement * Vision insurance Medical specialties: * Psychiatry Schedule: * 8 hour shift * Day shift * Monday to Friday * Weekends as needed Work setting: * Clinic * Office Work Location: In person