Billing Specialist

We are looking to hire a detailed-oriented office Billing Specialist responsible for assisting with AP invoice entry, ensuring timely billing of work performed, & AR collections.
Hours are Monday thru Friday (8:00am to 5:00pm).
Responsibilities include: Assisting with entry of accounts payable invoices Reviewing service WIP report & working with peers to ensure timely billing of work orders.
Oversee billing processes in accounts receivable.
Resolve AR billing questions that are impeding the work being billed.
Collecting on past due accounts & maintaining current aging.
Responding to customer inquiries & disputes.
Correction of discrepancies & billing errors.
Payment posting.
Updating customer files as information is received after installation.
(Extended Warranties, equipment info, new customers, etc.
) Maintaining customer history files in database.
Performance Indicators: Certain key business indicators that will measure the effectiveness of the Billing Specialist.
These include the following: Timely billings Accuracy of postings Minimizing delinquency of receivables Accuracy of customer history files Requirements include: High school diploma or equivalent education 2+ years of customer service experience Excellent phone skills, listening skills with an empathetic voice and manner Proficiency in Microsoft Word, Excel, and Outlook Energetic with excellent time management skills and the ability to prioritize work Attention to detail and problem-solving skills Excellent written and verbal communication skills Strong organizational skills with the ability to multitask We offer a competitive benefits package.
Please refer to our main page to see an overview.